I have a NightHawk C****-V* with * telephone connectors on it. Can I connect a Xfinity...

GetHuman-sknbutch's Inquire About a Product issue with Netgear from August 2019

Help with my Netgear issue
The issue in GetHuman-sknbutch's own words
I have a NightHawk C****-V* with * telephone connectors on it. Can I connect a Xfinity Telephone product to it and will it work?

GetHuman-sknbutch did not yet indicate what Netgear should do to make this right.

How GetHuman-sknbutch fixed the problem
Firstly you need to know I bought my NetGear products on Amazon. The first one was a NightHawk C****-V* in March of ****. I thought it had voice capabilities because it came with two RJ** telephone connectors on it. About in late July I realized that and asked Netgear to exchange that device for the C****-V, which has voice that works with Xfinity’s voice product. They refused because it was past the ** day warranty period. Here is why getting Netgear products through Amazon pays off. They took back the **** and refunded my money back to my card. I than ordered the ****. Netgear GetHuman staff spent hours helping me set it up correctly. The first thing you also need to know is before putting the new product in, REGISTER IT BEFORE INSTALLING IT.
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Netgear

Inquire About a Product issue
Reported by GetHuman-sknbutch
Aug 22nd, 2019 - 2 years ago
Fixed
GetHuman-sknbutch shared how to fix
Seen by 11 customers so far
Similar issue to 1769 others
0 customers following this
Items needed
Name on the account
Billing address
Email address on the account

Timeline

GetHuman-sknbutch started working on this issue
Aug 22nd, 2019 9:02pm
GetHuman-sknbutch indicated the issue is not fixed yet.
Aug 23rd, 2019 11:54am
GetHuman-sknbutch indicated the issue is not fixed yet.
Aug 23rd, 2019 12:03pm
GetHuman-sknbutch indicated the issue is not fixed yet.
Aug 23rd, 2019 12:15pm
GetHuman-sknbutch confirmed the issue is fixed. Hooray!
Aug 27th, 2019 2:03am
GetHuman-sknbutch confirmed the issue is fixed. Hooray!
Aug 27th, 2019 2:08am

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