I can’t connect with the internet even when it shows on the router green lights confirm...

GetHuman3171438's customer service issue with Netgear from June 2019

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The issue in GetHuman3171438's own words
I can’t connect with the internet even when it shows on the router green lights confirming that I have it
GetHuman3171438 did not yet indicate what Netgear should do to make this right.
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Netgear

Customer service issue
Reported by GetHuman3171438
Jun 30th, 2019 - 2 mons ago
I have an issue with Netgear too
Not resolved
Seen by 7 customers so far
Similar issue to 1465 others
0 customers following this
Timeline
GetHuman3171438 started working on this issue
Jun 30th 2:02pm