Yes, sometimes the customer needs to talk to a live tech to solve a problem!*Yesterday...

GetHuman1376963's customer service issue with Netgear from October 2018

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The issue in GetHuman1376963's own words
Yes, sometimes the customer needs to talk to a live tech to solve a problem!*Yesterday I purchased a Netgear wifi cable modem router and I called my wifi carrier, Xfinity, to activate my new modem* router and they are saying that this brand new, sealed box modem*router is assigned to another acct that's not mine. Therefore I can't activate this equipment.*What should I do now?*Can you please call me @ ***-***-**** and help me with this unbelievable problem?
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Customer service issue
Reported by GetHuman1376963
Oct 19th, 2018 - 3 mons ago
I have an issue with Netgear too
Not resolved
Seen by 5 customers so far
Similar issue to 464 others
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GetHuman1376963 started working on this issue
Oct 19th, 2018 5:56pm