My model R**** router won't accept the sillybuffer*** password. I bought the router yes...

GetHuman1365078's customer service issue with Netgear from October 2018

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The issue in GetHuman1365078's own words
My model R**** router won't accept the sillybuffer*** password. I bought the router yesterday as best buy. I returned the AC**** router yesterday because it doesn't give you an IP address - it makes you wait ** hours for NetGear to call you with one. I've installed over ** wireless routers of different brands in the last *** years but never had that problem. Last night, technical support was closed. This morning, I waited over three hours on hold. No response. I'm back tonight. I just need help explaining why I can't this to connect. I got the AC**** to connect, I just couldn't get an IP address for it.
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Netgear

Customer service issue
Reported by GetHuman1365078
Oct 18th, 2018 - a mon ago
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GetHuman1365078 started working on this issue
Oct 18th 12:50am