I just got the one gig FiOS service and with the router I am getting very very low spee...

GetHuman818912's customer service issue with Netgear from June 2018

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Help with my Netgear issue
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The issue and preferred resolution, in GetHuman818912's own words:
I just got the one gig FiOS service and with the router I am getting very very low speeds can I hook up my R**** router instead
I trust that Netgear will make this right and come up with a resolution that is fair.
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Netgear

Customer service issue
Reported by GetHuman818912
Jun 25th, 2018 - 2 mons ago
I have an issue with Netgear too
Not resolved
Seen by 6 customers so far
Similar issue to 144 others
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Timeline
GetHuman818912 started working on this issue
Jun 25th 5:16pm