I got a text saying my netflix acct would be locked because payment was rejected. It le...

GetHuman5864359's customer service issue with Netflix from March 2021

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The issue in GetHuman5864359's own words
I got a text saying my netflix acct would be locked because payment was rejected. It lead me to a renewal of, which says I have a bonas of a free year. Pretty sure my Netflix acct was paid around the *st. It wouldn't allow me to input my acct number, so what's the SNAFU, with my acct.? Iwas supposed to win a free year of Netflix, but it never appeared on my acct. , so I had to keep paying monthly. Now, either I won a free yr. Of Netflix, or I am the victim of Fraud, which one is it?

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Netflix

Customer service issue
Reported by GetHuman5864359
Mar 19th, 2021 - 2 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 17785 others
0 customers following this
Items needed
Email on Account
Password
Phone Number on Account
Name of Account Holder

Timeline

GetHuman5864359 started working on this issue
Mar 19th 4:16pm