two or three months ago I attempted to change the credit card you bill on my Netflix ac...

GetHuman4805738's Refund a Charge issue with Netflix from May 2020

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The issue in GetHuman4805738's own words
two or three months ago I attempted to change the credit card you bill on my Netflix account associated with the email address below.*since that time you have billed the new card but continued to bill the old card. I am attempting to shut the old card down so would it be possible to issue the credit to my new card? Please advise ASAP so that we do not have this occurring in June.*Thank you*Mark Hill

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Netflix

Refund a Charge issue
Reported by GetHuman4805738
May 11th, 2020 - 5 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 25908 others
0 customers following this

Timeline

GetHuman4805738 started working on this issue
May 11th 5:14pm

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