I was late canceling my free membership, I can't afford it this month but HAD plans to...

GetHuman4759837's customer service issue with Netflix from May 2020

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The issue in GetHuman4759837's own words
I was late canceling my free membership, I can't afford it this month but HAD plans to come back next month when I start working again. *Netflix charged me for the most expensive package after my free trial. **I was never given an option for the cheaper one that I wanted when I signed up for it.*As you can see, it was only ever watched on one device. **I want a full refund, but since you apparently don't give refunds, I want half of my money back because that is and never was the package I want.

GetHuman4759837 did not yet indicate what Netflix should do to make this right.

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Netflix

Customer service issue
Reported by GetHuman4759837
May 3rd, 2020 - 10 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 25310 others
0 customers following this

Timeline

GetHuman4759837 started working on this issue
May 3rd, 2020 7:46am

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