hello, I have logged in from my phone and changed the type of service from ultaHD...

GetHuman-lexusbra's Account Access issue with Netflix from April 2020

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Before contacting them, items GetHuman-lexusbra may need:
Email on Account, Password, Phone Number on Account, and Name of Account Holder
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-lexusbra's own words
hello, I have logged in from my phone and changed the type of service from ultaHD ( **.**euro) to basic(*.**) and soon after this my account was blocked, i am asked to change the password but all i receive after using the link from reset password mail or trying to acces my account, i receive on all my devices the mesage "Sorry, we're having trouble with your request.You'll find lots to explore an the home page.-NSEZ-***" . I have already payed the service on with **.** euro

GetHuman-lexusbra did not yet indicate what Netflix should do to make this right.

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Netflix

Account Access issue
Reported by GetHuman-lexusbra
Apr 15th, 2020 - 6 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 21122 others
0 customers following this

Timeline

GetHuman-lexusbra started working on this issue
Apr 15th 4:46pm

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