I am paying for my own account* but when I try to sign in the only e-mail address that...

GetHuman4623815's Account Access issue with Netflix from April 2020

Help with my Netflix issue
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman4623815's own words
I am paying for my own account* but when I try to sign in the only e-mail address that appears is my daughters. I should have an account with my own e-mail address and password.

GetHuman4623815 did not yet indicate what Netflix should do to make this right.

How GetHuman4623815 fixed the problem
I did could not figure out how to delete my daughter's e-mail address and save mine, then I realized there was a choice for "saving an e-mail address". I am a true technophobe. Anyway, once I figured out how to save my e-mail address, the rest was easy. Thank you for the follow-up.
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Account Access issue
Reported by GetHuman4623815
Apr 11th, 2020 - 7 months ago
GetHuman4623815 shared how to fix
Seen by 3 customers so far
Similar issue to 20435 others
0 customers following this
Items needed
Email on Account
Phone Number on Account
Name of Account Holder


GetHuman4623815 started working on this issue
Apr 11th 9:17pm
GetHuman4623815 confirmed the issue is fixed. Hooray!
Apr 13th 1:25am