Netflix payment was taken out of my account yesterday. I tried signing in today and Ne...

GetHuman4494954's customer service issue with Netflix from March 2020

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The issue in GetHuman4494954's own words
Netflix payment was taken out of my account yesterday. I tried signing in today and Netflix did not recognize my account. I entered in my credit card number and it pulled up another email address that was not mine. I entered in my credit card information again with the email address I used previously but another payment of $**.** was taken out again after a payment had already been taken yesterday. I would like to continue my Netflix, but I would definitely want one of my payments refunded back to me.

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Netflix

Customer service issue
Reported by GetHuman4494954
Mar 19th, 2020 - 7 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 13579 others
0 customers following this

Timeline

GetHuman4494954 started working on this issue
Mar 19th 9:14pm