I have an account with Netflix, but Ican’t get into my account. It keeps asking for my...

GetHuman-jankeuch's customer service issue with Netflix from December 2019

Help with my Netflix issue
The issue in GetHuman-jankeuch's own words
I have an account with Netflix, but Ican’t get into my account. It keeps asking for my e-mail and password. With each of these, it tells me they are invalid. They are valid, so what can I do? We are paying each month for a service I can’t get.

GetHuman-jankeuch did not yet indicate what Netflix should do to make this right.

How GetHuman-jankeuch fixed the problem
Called Netflix and talked to the technician. I looked up a contact number for Netflix, and the gal walked me through the issue.
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Netflix

Customer service issue
Reported by GetHuman-jankeuch
Dec 13th, 2019 - 3 years ago
Fixed
GetHuman-jankeuch shared how to fix
Seen by 3 customers so far
Similar issue to 13592 others
0 customers following this
Items needed
Email on Account
Password
Phone Number on Account
Name of Account Holder

Timeline

GetHuman-jankeuch started working on this issue
Dec 13th, 2019 6:09pm
GetHuman-jankeuch confirmed the issue is fixed. Hooray!
Dec 16th, 2019 6:39pm

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