Hello Netflix,First off, I have loved your services in the past tremendously, but when...

GetHuman-tomlemb's customer service issue with Netflix from December 2019

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The issue in GetHuman-tomlemb's own words
Hello Netflix,First off, I have loved your services in the past tremendously, but when you bill my account for a recurrent monthly*subscription that I certainly did NOT initiate from Amsterdam. Then we have a problem called "FRAUD" do you really expect me to hold still and allow you to debit my bank*account?Please face the facts, you allowed for FRAUD to take place on my account, so do NOT send me an email stating that you are sorry to see me go, and I especially despise the fact that you do NOT allow me to respond to your email directly!* I had many Netflix accounts over the years yet FRAUD is FRAUD. End of story. I would rather hear from you that you are sorry that you allowed FRAUD to begin with, with the reassurance that you will do your utmost to protect and your customer's accounts and Privacy.* I am in need of an Apology from you for permitting this transgression.*One more thing before I go, you do NOT even provide*An Email AddressFOR CUSTOMER SUPPORT. *Et AlTom Lembcke

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Customer service issue
Reported by GetHuman-tomlemb
Dec 13th, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 13585 others
0 customers following this


GetHuman-tomlemb started working on this issue
Dec 13th, 2019 3:58pm