Hi Netflix*I have recieved an email stating the following.**From: Netflix ******@***.co...

GetHuman3851786's Account Access issue with Netflix from October 2019

Help with my Netflix issue
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman3851786's own words
Hi Netflix*I have recieved an email stating the following.**From: Netflix ******@***.com**Sent: Wednesday, ** October **** *:** AM*To: Netflix Support *donot-reply.********@AppIelD.com**Cc: Netflix Support *customernumberUCIX*QDj@Netflixteam.com**Subject: RE: * Daily Report Email * IMPORTANT! - We sent confirmation for update billing information on account, Email-IDNotifyGgYKdr*q ** Nous avons envoy* une confirmation de mise * jour du mot de passe sur le compte October **, **** *:** PM *EST*....* *** *We've suspended your membership!**netflix**Youu**RdJZDZr suspe*HEwLJBMnsion notifinSeOPscation**HiIibUywo CustIibUywoomer,**We cou**RdJZDZuld not authu**RdJZDZorize your paymu**RdJZDZent for the next bilu**RdJZDZling cycle of your subscBduqNription therefore we've suspeu**RdJZDZnded your membersu**RdJZDZhip. But your current subscu**RdJZDZription is actu**RdJZDZive until it expu**RdJZDZires.**Obviouu**RdJZDZsly we'd lou**RdJZDZve to have you back, simpu**RdJZDZly click restart your membership to updau**RdJZDZte your detau**RdJZDZils and contu**RdJZDZinue to enjoy all the best TV shou**RdJZDZws & movies without interru**RdJZDZuption.***We're here to help if you need it. Visu**RdJZDZit the Help Cenu**RdJZDZter for more info or contact us.**The Netflix Team**Is this a Scam??? *And I would like to Reset my my password and email address.*Can you help me please?*Regards *Michael De Virgilio

GetHuman3851786 did not yet indicate what Netflix should do to make this right.

How GetHuman3851786 fixed the problem
I called Netflix toll free number thank you.
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Netflix

Account Access issue
Reported by GetHuman3851786
Oct 30th, 2019 - 2 years ago
Fixed
Seen by 5 customers so far
Similar issue to 47420 others
0 customers following this
Items needed
Email on Account
Password
Phone Number on Account
Name of Account Holder

Timeline

GetHuman3851786 started working on this issue
Oct 30th, 2019 2:58am
GetHuman3851786 confirmed the issue is fixed. Hooray!
Oct 30th, 2019 8:10am

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