Why is Netflix un approachable? They are the criminal.

GetHuman3713073's Streaming or Download Trouble issue with Netflix from October 2019

Help with my Netflix issue
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The issue in GetHuman3713073's own words
Get Netflex to refund my money that they stole from my VISA card and offer a formal apology ... GetHuman baits customers saying that they will help mediate customer disputes. But the reality is that they only perpetuate the problem with more convoluted dialogue. What is offered is suggestions for the disgruntled* cheated customer to spend more money buy using other unknown mediaries who are only interested in coeresing more money from you. Netflix represented GetHuman as a third party mediator to help resolve my dispute. But all they have done is perpetuate it with more convoluted dialogue which goes no where. Netflix has committed fraud and will not address the issue. Their security system is flawed and they should be rewarding me for pointing that out and not treating me like an adversary in a law suite. They are so big that their left had does not know what their right hand is doing. They have cancelled my account. I refused to give them any * updated credit card information and they refused to refund the the money which they have stolen from my VISA card. I have no trust in them. My only practical solution is to totally disassociate from them and hope they get their just reward when judgment day comes. As for GetHuman, I am still waiting for them to provide the service which they offered in representing me with regard to resolving my issue with Netflix. What ever happened to email communication and providing a street address to give to my attorney to formally contact in representing me? Why does GetHuman keep saying that I have not said what I want from Netflix to make this right. I have several times. I think that all we are really doing is just playing "slide the blanket".

GetHuman3713073 did not yet indicate what Netflix should do to make this right.

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Netflix

Streaming or Download Trouble issue
Reported by GetHuman3713073
Oct 19th, 2019 - 3 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 46587 others
0 customers following this

Timeline

GetHuman3713073 started working on this issue
Oct 19th, 2019 9:27am
GetHuman3713073 indicated the issue is not fixed yet.
Oct 19th, 2019 3:03pm
GetHuman3713073 indicated the issue is not fixed yet.
Oct 22nd, 2019 1:14pm