*. I just activated the ** day trial for Netflix and when i was done putting in the cod...

GetHuman3576088's Refund a Charge issue with Netflix from September 2019

Help with my Netflix issue
First: share to improve GetHuman3576088's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman3576088's own words
*. I just activated the ** day trial for Netflix and when i was done putting in the code in my phone i was redirected to press the Start My Membership button again. Right after doing that i received a text saying that i was charged RM** for my Netflix Subscription. Will i get a refund as i do not wish to actually buy the premium membership as of yet since i wasn’t expecting to get charged like that. **. Also, i had another email that i used for the ** day trial and as i was terminating before the trial ends, i received an email saying someone had logged into my account from another state. I don’t know this *rd party. The membership has been terminated and my old account’s password has been changed but will anything be compromised as this whole hacking issue is becoming super frequent?

GetHuman3576088 did not yet indicate what Netflix should do to make this right.

How GetHuman3576088 fixed the problem

We are waiting for GetHuman3576088 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Netflix's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Netflix issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Netflix

Refund a Charge issue
Reported by GetHuman3576088
Sep 12th, 2019 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 43253 others
0 customers following this
Items needed
Email on Account
Password
Phone Number on Account
Name of Account Holder

Timeline

GetHuman3576088 started working on this issue
Sep 12th, 2019 1:47pm
GetHuman3576088 indicated the issue is not fixed yet.
Sep 13th, 2019 3:18am

Moving? Compare and Schedule Free.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies