Hello. I have been a dedicated Netflix customer for over a year and my account payments...

GetHuman-lstoval's Refund a Charge issue with Netflix from August 2019

Help with my Netflix issue
First: share to improve GetHuman-lstoval's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-lstoval may need:
Email on Account, Password, Phone Number on Account, and Name of Account Holder
The issue in GetHuman-lstoval's own words
Hello. I have been a dedicated Netflix customer for over a year and my account payments have been automatically drafted from my account every month. However, I haven't been able to enjoy my Netflix subscription for over * months due to personal reasons.My situation has temporarily changed and, until the new year, I can no longer afford to spend money on anything that isnt neccessary to survive.Will you please suspend, or cancel my account until I am able to renew it and then refund my card for the last two months when I for a subscription and then was unable to use the service. I know that this is not the standard practice since Netflix was not the reason I was unable to use the subscription. If you are able to work with me on granting the refund I would really appreciate it.. I wouldn't bother asking like if i wasn't desperate

GetHuman-lstoval did not yet indicate what Netflix should do to make this right.

How GetHuman-lstoval fixed the problem

We are waiting for GetHuman-lstoval to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Netflix's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Netflix issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Refund a Charge issue
Reported by GetHuman-lstoval
Aug 5th, 2019 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 39365 others
0 customers following this


GetHuman-lstoval started working on this issue
Aug 5th, 2019 10:19am