Hello. I have been a dedicated Netflix customer for over a year and my account payments...

GetHuman-lstoval's Refund a Charge issue with Netflix from August 2019

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The issue in GetHuman-lstoval's own words
Hello. I have been a dedicated Netflix customer for over a year and my account payments have been automatically drafted from my account every month. However, I haven't been able to enjoy my Netflix subscription for over * months due to personal reasons.My situation has temporarily changed and, until the new year, I can no longer afford to spend money on anything that isnt neccessary to survive.Will you please suspend, or cancel my account until I am able to renew it and then refund my card for the last two months when I for a subscription and then was unable to use the service. I know that this is not the standard practice since Netflix was not the reason I was unable to use the subscription. If you are able to work with me on granting the refund I would really appreciate it.. I wouldn't bother asking like if i wasn't desperate

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Netflix

Refund a Charge issue
Reported by GetHuman-lstoval
Aug 5th, 2019 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 39365 others
0 customers following this

Timeline

GetHuman-lstoval started working on this issue
Aug 5th, 2019 10:19am