* Dear sirs of Netflix!**Please never bother me any more. Cause my g-mail adress have n...

GetHuman3142906's customer service issue with Netflix from June 2019

Help with my Netflix issue
The issue in GetHuman3142906's own words
* Dear sirs of Netflix!**Please never bother me any more. Cause my g-mail adress have nothing common not with Pablo nor Netflix at all.**Please remove the e-mail (*****@***.com) OFF your registry**I like Netflix and the film Chernonyl especially. Thank you for this project.**BUT THIS DOESN'T GIVE YOU RIGHT TO TERROR ME WITH YOUR LETTERS TO SOMEONE NAMED PABLO**THIS IS YOUR MISTAKE, PLEASE EXCLUDE THE *****@***.com AS PABLO'S MAIL. CAUSE IT IS MINE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!***below the former appeals...*** I was advised by your Netflix help service to communicate with you directly, although I think there was no "fishing" at all - only mistake when spelling email. Please consider I never had any contacts with Netflix in no way before - moreover with a brazilian branch - and I don't speak Portugese of course. The annoing messages are coming to me from the address "*****@***.com". Below you can see the original text of my message to the Brasilian Netflix' staff (whose messages were persistent).** Sincerely, Alex**** ******** Please help me to get rid of your annoying emails!**** This e-mail address "*****@***.com" have nothing to do with your brasilian Netflix and some person named Pablo. Please sirs correct your mistake and fix the error in your registry by removing the erroneous entry with my email "*****@***.com" involved. Please review possible accents and other portuguese language features, that could interfere with address integrity. Please do it as soon as possible, othervise I cannot afford not to tell all the story to the the main Netflix office. Please get rid of using my personal email in your database.**** Sorry that I don't speak Portuguese,** Sincerely, Alex**** -------- **************** ********* --------** ****: *Atualiza**o de dados necess*ria. Conta Netflix suspensa** ****: *Tue, ** Jun **** **:**:** ******* **: *Netflix ******@***.com*** ****: ******@***.com****** Netflix** ** *!!* *Sua conta est* suspensa.** Atualize seus dados de pagamento** Ol* Pablo,** H* um problema com os dados de pagamento informados em sua conta. Tentaremos efetuar a cobran*a novamente, mas recomendamos que voc* atualize essas informa**es.** ATUALIZE SUA CONTA AGORA** D*vidas? Estamos sempre prontos para ajudar. Visite o Centro de ajuda ou entre em contato.** –Seus amigos da Netflix** ** D*vidas? Ligue ****-***-****** Estamos enviando este email porque voc* * assinante Netflix. Para alterar suas prefer*ncias de email a qualquer momento, acesse a p*gina Configura**es de comunica**o da sua conta.** N*o responda a este email, pois a caixa deste endere*o de email n*o * monitorada. Para obter ajuda ou entrar em contato, acesse o Centro de ajuda em help.netflix.com.** Esta mensagem foi enviada para * *****@***.com * pela Netflix.** SRC: ******pt-BR*BR** A utiliza**o do servi*os e do site da Netflix est* sujeita aos Termos de uso e * Declara**o de privacidade.** Netflix Entretenimento Brasil, Ltda.**

GetHuman3142906 did not yet indicate what Netflix should do to make this right.

How GetHuman3142906 fixed the problem
My problem was fixed after my conversation on Netflix' site with one of the Netflix' representative by wrighting him messages and receiving prompt answers on line.
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Netflix

Customer service issue
Reported by GetHuman3142906
Jun 25th, 2019 - a year ago
Fixed
GetHuman3142906 shared how to fix
Seen by 3 customers so far
Similar issue to 35400 others
0 customers following this
Items needed
Email on Account
Password
Phone Number on Account
Name of Account Holder

Timeline

GetHuman3142906 started working on this issue
Jun 25th, 2019 6:47am
GetHuman3142906 confirmed the issue is fixed. Hooray!
Jun 26th, 2019 7:46am

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