Hi I’ve been in and out of hospital under the mental health act over the past two years...

GetHuman-layclair's Overcharges on My Account issue with Netflix from March 2019

Help with my Netflix issue
Top Tip from another customer
If you believe you have been overcharged on your billing please review the previous months bill and the new bill to compare where the charges may have come from. A small increase may be a result of an change in taxes in your area.
The issue in GetHuman-layclair's own words
Hi I’ve been in and out of hospital under the mental health act over the past two years and my social worker is helping me with my finances, as I am suffering financial difficulties which is making my depression worsen. so we have gone through my online banking and for over a year I’ve been charged twice per month. *Which I didn’t sign up for * accounts. **Would you be able to look in to this for me my details are **Layla Durkin ** rhodfa plas coed *Rhyl*Ll***xb *I’m not sure what other details you might need. **Email addresses that could be associated with these accounts May be *****@***.com******@***.com******@***.com. *Which I haven’t accessed throughout my time in hospital **My social worker has asked me to contact to see what you could do. *I would very much appreciated it, if you could look into this for me and email address *****@***.com*As I’m going to work my way through my emails over the next week. ***Kind regards **Layla Durkin
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Netflix

Overcharges on My Account issue
Reported by GetHuman-layclair
Mar 28th, 2019 - 21d ago
I have an issue with Netflix too
Fixed
Seen by 6 customers so far
Similar issue to 26405 others
0 customers following this
Items needed
Email on Account
Password
Phone Number on Account
Name of Account Holder
Timeline
GetHuman-layclair started working on this issue
Mar 28th 5:23pm
GetHuman-layclair indicated the issue is not fixed yet.
Mar 31st 5:48pm
GetHuman-layclair indicated the issue is not fixed yet.
Mar 31st 5:50pm
GetHuman-layclair indicated the issue is not fixed yet.
Mar 31st 6:09pm