I have an account but I can't control it properly. Since I'm paying for the service I w...

GetHuman2615807's customer service issue with Netflix from March 2019

4 views | 26384 similar | 0 following
Help with my Netflix issue
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The issue in GetHuman2615807's own words
I have an account but I can't control it properly. Since I'm paying for the service I would like it to a bit better. Like when I don't like something and select thumbs down, it is still in my home page. And after I watch something the options doesn't desapear for me, it's there the whole time. The point is that is pretty annoying just try find something nice to watch from my home page since have so many movies and series that I already watched or disliked. I'm paying for that so they could at least give the option to stop seeing adds for old things or new ones I don't want to watch. If I don't have a movie name, I can't find anything nice. They keep putting up things I don't wanna see.. could you please try find a way to desapear with all the things I dont want from my home page so I can finally try find nice things to watch without spend hours in front my computer? If I want spend so much time to watch something I could try find it online, and I'm paying Netflix so I don't need to do that. Thank you very much. I appreciate your time to read it. I would love if somehow Netflix could improve their system and make the customers happier. *Have a good day. *Fernanda

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Netflix

Customer service issue
Reported by GetHuman2615807
Mar 28th, 2019 - 2 years ago
Fixed
Seen by 4 customers so far
Similar issue to 26384 others
0 customers following this
Items needed
Email on Account
Password
Phone Number on Account
Name of Account Holder

Timeline

GetHuman2615807 started working on this issue
Mar 28th, 2019 12:30pm
GetHuman2615807 indicated the issue is not fixed yet.
Apr 1st, 2019 8:25pm

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