In the app while casting you recently got rid of skipping ahead ten seconds. It was an...
GetHuman-usfreedo's customer service issue with Netflix from March 2019
Help with my Netflix issue
Next: our robot will wait on hold for GetHuman-usfreedo to get a Netflix rep on the line!
Always use the GetHuman Phone tocall Netflix. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-usfreedo's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-usfreedo may need:
Email on Account, Password, Phone Number on Account, and Name of Account Holder
The issue in GetHuman-usfreedo's own words
In the app while casting you recently got rid of skipping ahead ten seconds. It was an amazing feature and the only thing the app didn't do before that hulu, Starz, HBO ect did. Recently you made that happen and while it was great it lasted very briefly and now it's only going back thirty seconds. There is no longer a way to cast and go forward or backward ten seconds. Please help me leave this feedback!
GetHuman-usfreedo did not yet indicate what Netflix should do to make this right.
I have an issue with Netflix too
How GetHuman-usfreedo fixed the problem
We are waiting for GetHuman-usfreedo to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.