Went to settings on NETFLIXS, EMAIL,AND PASSWORD HAD BEEN CHANGED AND PASSCODE, THAT I...

GetHuman2226291's customer service issue with Netflix from February 2019

Help with my Netflix issue
The issue in GetHuman2226291's own words
Went to settings on NETFLIXS, EMAIL,AND PASSWORD HAD BEEN CHANGED AND PASSCODE, THAT I DONT KNOW AND PACKAGE HAD BEEN CHANGED * SCREENS, WHEN I ONLY HAVE BASIC PACKAGE.!!! IVE CALLED NETFLIX AND BEEN CHARGED TWICE FOR A PACKAGE I DONT Want or need!!! I WANT A CREDIT ON MY ACCOUNT. For * months of $**.** per month (*****@***.com,,PASSCODE lisa****) THEN I WANT NETFLIXS CANCELED IMMEDIATELY, IM NOT PAYING EVERY MONTH FOR PACKAGE THAT I DONT HAVE OR USE. AND FOR ANOTHER ACCOUNT THAT IS NOT MINE!!! AND BEING THAT THE LAST REPSENTIVE STILL DIDNT CORRECT THE *ND TIME. I WANT TO CANCEL IMMEDIATELY, NETFLIX DOESNT EVEN OFFER ENOUGH FOR ME TO OPEN * ACCOUNTS, THATS SOMEONES STUPIDITY. BUT NOT MINE!!!! I WANT IT CANCELLED IMMEDIATELY NO EXCUSES,ONLY CREDIT. FOR ALL MONTHS. BC OF THE FRUSTRATION THAT NETFLIXS HAVE CAUSED ME. THANK YOU FOR NOT HELPING ANY!!*EDITH KEETON...LAST DIGIST ON CREDIT CARD ****, BUT YOU HAVE THAT INFORMATION BC YOU'RE CHARGING IT TO MY ACCOUNT,
GetHuman2226291 did not yet indicate what Netflix should do to make this right.
I have an issue with Netflix too
How GetHuman2226291 fixed the problem
CANCEL NETFLIX YOU DID NOTHING
Please help with my Netflix issue
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Netflix

Customer service issue
Reported by GetHuman2226291
Feb 17th, 2019 - 8 mons ago
I have an issue with Netflix too
Fixed
Seen by 10 customers so far
Similar issue to 22242 others
0 customers following this
Items needed
Email on Account
Password
Phone Number on Account
Name of Account Holder
Timeline
GetHuman2226291 started working on this issue
Feb 17th 10:03am
GetHuman2226291 confirmed the issue is fixed. Hooray!
Feb 17th 2:40pm