I use Chromecast and cast from my iPhone. The problem is that the app once I connected...
GetHuman-forcesf's customer service issue with Netflix from February 2019
Help with my Netflix issue
Next: our robot will wait on hold for GetHuman-forcesf to get a Netflix rep on the line!
Always use the GetHuman Phone tocall Netflix. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
First: share to improve GetHuman-forcesf's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-forcesf may need:
Email on Account, Password, Phone Number on Account, and Name of Account Holder
The issue in GetHuman-forcesf's own words
I use Chromecast and cast from my iPhone. The problem is that the app once I connected to the chrome cast and start to watch something it only stays connected for a short period of time, * to * minutes and then the app loses connection while the show keeps playing. So I can no longer stop or pause or forward the show because the Netflix app is not connected. Even if I push the casting icon, The app does not reconnect and the only way to reconnect the app is by exiting the app, closing it completely and restarting it and then reconnecting to the Chromecast. If you google this issue you will see that I’m not the only person who has this issue and there is no fix for this. I recorded a video, it is *** MB that shows what it does. My Netflix account is on this email, *****@***.com, but I do not want to be Contacted on this email. The email below is the one I want to use
GetHuman-forcesf did not yet indicate what Netflix should do to make this right.
I have an issue with Netflix too
How GetHuman-forcesf fixed the problem
We are waiting for GetHuman-forcesf to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.