Hi,*I am a netflix client in Romania. Since February ****, I have been charged each mon...

GetHuman-arpimart's customer service issue with Netflix from February 2019

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Hi,*I am a netflix client in Romania. Since February ****, I have been charged each month for two subscriptions, I noticed this in my account statement. I am subscribed to a single account.*I called call enter in Romania and although one of the accounts with which the figure does not have a valid email, their answer is that "the subscription amount can not be returned until after * months retroactively.Is this the official answer on your part?Do not check if an email is valid or not?*With the hope of a response with a resolution to this case. *Thank you with respect.*Arpi Martanosy
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Netflix

Customer service issue
Reported by GetHuman-arpimart
Feb 15th, 2019 - 8 mons ago
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Items needed
Email on Account
Password
Phone Number on Account
Name of Account Holder
Timeline
GetHuman-arpimart started working on this issue
Feb 15th 10:24am
GetHuman-arpimart confirmed the issue is fixed. Hooray!
Feb 15th 10:29am