I cancelled Netflix last month only to check my bank and see I was charged £*.** this m...
GetHuman2212355's customer service issue with Netflix from February 2019
Help with my Netflix issue
Next: our robot will wait on hold for GetHuman2212355 to get a Netflix rep on the line!
Always use the GetHuman Phone tocall Netflix. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
First: share to improve GetHuman2212355's odds
Strength in numbers! Companies respond better when others are watching.
Top Tip from another customer
If you believe you have been overcharged on your billing please review the previous months bill and the new bill to compare where the charges may have come from. A small increase may be a result of an change in taxes in your area.
The issue in GetHuman2212355's own words
I cancelled Netflix last month only to check my bank and see I was charged £*.** this morning I'm not happy as for a start I never opted for the £*.** as why would I need to share Netflix with that many people.... also when you cancel something it should permanently stay cancelled unless authorized.... the reason I cancelled was due to money issues I'm having at the moment, so you can see why I'm not happy to find £*.** was taken without my permission..... I rung Netflix up this morning only to be spoken too like I was thick , he was trying to say I hadn't cancelled when I have the email from last month saying about me cancelling ..... the guy I spoke to said he had cancelled it and I won't be refunded until next week but that mad me even madder as you can take it straight away and can't put it back straight away.... I never had a problem with your services until now I'm not happy that you can take money without my permission especially after cancelling it..... I would appreciate a correspondence , many thanks Annamarie
GetHuman2212355 did not yet indicate what Netflix should do to make this right.
I have an issue with Netflix too
How GetHuman2212355 fixed the problem
We are waiting for GetHuman2212355 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.