Hello ive been charged £*.** on the ********** and the same on the ********** and my fr...

GetHuman2211557's customer service issue with Netflix from February 2019

22009 similar
0 following
Help with my Netflix issue
Next: our robot will wait on hold for GetHuman2211557 to get a Netflix rep on the line!
Always use the GetHuman Phone tocall Netflix. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
First: share to improve GetHuman2211557's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2211557 may need:
Email on Account, Password, Phone Number on Account, and Name of Account Holder
Top Tip from another customer
If you believe you have been overcharged on your billing please review the previous months bill and the new bill to compare where the charges may have come from. A small increase may be a result of an change in taxes in your area.
The issue in GetHuman2211557's own words
Hello ive been charged £*.** on the ********** and the same on the ********** and my free trial dosnt run out untill **********,i recieved this email from you on wednesday ********** **Netflix ******@***.com**Wed ********** **:***Netflix*Your trial period is almost over*Hi alisonj,*We hope you’re liking Netflix as much as we like having you as a member. Please stay and enjoy even more great TV programmes and films with us, too. Unless you cancel, your membership will automatically continue and you’ll be charged on Saturday, **th February **** when your free trial period ends. Thanks for sticking with us.*We're here to help if you need it. Visit the Help Centre for more info or contact us.*- Your friends at Netflix
GetHuman2211557 did not yet indicate what Netflix should do to make this right.
I have an issue with Netflix too
How GetHuman2211557 fixed the problem
We are waiting for GetHuman2211557 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Netflix customer problems.
How Do I Cancel Netflix?How Do I Cancel My Netflix and Get Money Back?
Do you have a customer issue as well?
We can help you get Netflix's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Netflix issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2211557 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman2211557
Feb 15th, 2019 - 8 mons ago
I have an issue with Netflix too
Not resolved
Seen by 2 customers so far
Similar issue to 22009 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman2211557 started working on this issue
Feb 15th 2:53am