Somebody from Colombia changed my password and email for my Netflix account so I have n...

GetHuman-marjuss's customer service issue with Netflix from January 2019

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Email on Account, Password, Phone Number on Account, and Name of Account Holder
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The issue in GetHuman-marjuss's own words
Somebody from Colombia changed my password and email for my Netflix account so I have no way to access it. They were changed on **th of January ****. I had the second package, where you could watch netflix simultaniously on * devices. I learned that their email is *****@***.com. I would greatly appreciate if you could shut the account down and cancel the subscription or restore it to my name and I could perhaps change the password (preferable). I already protected my email account as best I could. I have no idea how they managed to get my information.
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Netflix

Customer service issue
Reported by GetHuman-marjuss
Jan 26th, 2019 - 3 mons ago
I have an issue with Netflix too
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GetHuman-marjuss started working on this issue
Jan 26th 10:49pm