Hi, I have not been using my Netflix account for awhile now, and I just got a monthly b...

GetHuman-keanshen's customer service issue with Netflix from January 2019

1 view
19826 similar
0 following
Help with my Netflix issue
Next: our robot will wait on hold for GetHuman-keanshen to get a Netflix rep on the line!
Always use the GetHuman Phone tocall Netflix. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-keanshen's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-keanshen may need:
Email on Account, Password, Phone Number on Account, and Name of Account Holder
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-keanshen's own words
Hi, I have not been using my Netflix account for awhile now, and I just got a monthly bill of $** when I am subscribed to the *.** package. I highly suspect my account has been hacked as I can no longer sign in, the email address has been changed by somebody and I would like to shut the account down to prevent further billing to my card. I got a warning email stating my account email has been changed and I can no longer retrieve the account back. Please advise. Thanks
GetHuman-keanshen did not yet indicate what Netflix should do to make this right.
I have an issue with Netflix too
How GetHuman-keanshen fixed the problem
We are waiting for GetHuman-keanshen to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Netflix's attention and get better help faster. Tap below to get started.
Having Netflix issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-keanshen fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-keanshen
Jan 25th, 2019 - 3 mons ago
I have an issue with Netflix too
Not resolved
Seen by 1 customer so far
Similar issue to 19826 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-keanshen started working on this issue
Jan 25th 7:50pm