Hi, I have not been using my Netflix account for awhile now, and I just got a monthly b...

GetHuman-keanshen's customer service issue with Netflix from January 2019

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The issue in GetHuman-keanshen's own words
Hi, I have not been using my Netflix account for awhile now, and I just got a monthly bill of $** when I am subscribed to the *.** package. I highly suspect my account has been hacked as I can no longer sign in, the email address has been changed by somebody and I would like to shut the account down to prevent further billing to my card. I got a warning email stating my account email has been changed and I can no longer retrieve the account back. Please advise. Thanks
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Netflix

Customer service issue
Reported by GetHuman-keanshen
Jan 25th, 2019 - 3 mons ago
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GetHuman-keanshen started working on this issue
Jan 25th 7:50pm