I woke up to tons of emails from netflix that there had been several logins, the first...

GetHuman-sondrete's customer service issue with Netflix from January 2019

1 view
 | 
19776 similar
 | 
0 following
Help with my Netflix issue
How did GetHuman-sondrete do it?
Waiting to hear how GetHuman-sondrete fixed the problem to share with other customers.
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-sondrete's own words
I woke up to tons of emails from netflix that there had been several logins, the first *-* emails was in english, then the rest of the emails was in another language, but it was the same layout as the english ones. I then tried to log in to my account, but it said that my email did not exist. So now there is a Netflix account that I don't have access to that uses my creditcard. The original email of the account was *****@***.com
GetHuman-sondrete did not yet indicate what Netflix should do to make this right.
I have an issue with Netflix too
How GetHuman-sondrete fixed the problem
We are waiting for GetHuman-sondrete to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Netflix's attention and get better help faster. Tap below to get started.
Having Netflix issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-sondrete fixes it.
This email address isn't valid

Netflix

Customer service issue
Reported by GetHuman-sondrete
Jan 25th, 2019 - 3 mons ago
I have an issue with Netflix too
Fixed
Seen by 1 customer so far
Similar issue to 19776 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Password
Phone Number on Account
Name of Account Holder
Timeline
GetHuman-sondrete started working on this issue
Jan 25th 10:39am
GetHuman-sondrete confirmed the issue is fixed. Hooray!
Jan 25th 10:40am