I am really frustrated with "My List" on my Netflix account. The list idea is great but...

GetHuman-camandca's customer service issue with Netflix from January 2019

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The issue in GetHuman-camandca's own words
I am really frustrated with "My List" on my Netflix account. The list idea is great but now, every time you go to "My List" the order changes so you have to scroll through all titles again to find your show. If that is not bad enough the cover on the show icon changes as well so it is a pain to find. *What I would like is when you put a show on your list it stays in that order and quit changing the cover photo. I know this is a marketing ploy but it is really frustrating
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Customer service issue
Reported by GetHuman-camandca
Jan 15th, 2019 - a mon ago
I have an issue with Netflix too
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Seen by 2 customers so far
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Jan 15th 9:34pm