I have a concern regarding my account. I'm not on auto payment however Netflix has alre...

GetHuman-iamcrist's customer service issue with Netflix from January 2019

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The issue in GetHuman-iamcrist's own words
I have a concern regarding my account. I'm not on auto payment however Netflix has already charged me or process my payment. Is there a way to change the package from standard to premium if the payment has been processed for the standard package?
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Netflix

Customer service issue
Reported by GetHuman-iamcrist
Jan 15th, 2019 - 5 mons ago
I have an issue with Netflix too
Not resolved
Seen by 3 customers so far
Similar issue to 18588 others
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Items needed
Email on Account
Password
Phone Number on Account
Name of Account Holder
Timeline
GetHuman-iamcrist started working on this issue
Jan 15th 6:12am