Sehr geehrte Damen und Herren,*mein Sohn Marius Bett,Papierm*hlstr.**,***** Kaiserslaut...

GetHuman-ilseheis's customer service issue with Netflix from December 2018

3 views | 14804 similar | 0 following
Help with my Netflix issue
Next: our robot will wait on hold for GetHuman-ilseheis to get a Netflix rep on the line!
Always use the GetHuman Phone to call Netflix. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
First: share to improve GetHuman-ilseheis's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-ilseheis may need:
Email on Account, Password, Phone Number on Account, and Name of Account Holder
The issue in GetHuman-ilseheis's own words
Sehr geehrte Damen und Herren,*mein Sohn Marius Bett,Papierm*hlstr.**,***** Kaiserslautern hat einen neuen Netflix-Vertrag.Da sein Konto nicht gedeckt war, k*nnte die Monatsgeb*hr von **,**€ nicht abgebucht werden.*Gl*ubiger-ID:GB**NFXSDDCHAS***************Mandatsreferenz:DD-******************-****-*******Kundenreferenz:************Datum der R*ckgabe: *.**.******Ich habe am *.**.**** *ber mein Konto DE******************** Ilse Heiser die Zahlung get*tigt,in den Verwendungszweck Name Marius Betz KD.REF..*********** vermerkt.*Nunmehr hat mir meine Bank mitgeteilt,dass meine *berweisung f*r meinen Sohn bei Netflix nicht angenommen wurde und die **,**€ meinem Konto wieder gutgeschrieben wurde.**Eine Abbuchung *ber das Konto Ne. DE******************** meines Sohnes ist derzeit nicht m*glich.*Der Betrag von **,**€ kann von meinem Konto DE******************** BIC GENODE**BZA abgebucht werden.*Oder teilen Sie mir mit wohin ich *berweisen kann!*Mit freundlichen Gr**en*Ilse Heiser*Mobil ***********

GetHuman-ilseheis did not yet indicate what Netflix should do to make this right.

How GetHuman-ilseheis fixed the problem

We are waiting for GetHuman-ilseheis to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Netflix's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Netflix issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-ilseheis fixes it.
This email address isn't valid

Netflix

Customer service issue
Reported by GetHuman-ilseheis
Dec 13th, 2018 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 14804 others
0 customers following this

Timeline

GetHuman-ilseheis started working on this issue
Dec 13th, 2018 8:14am

Change of Address? Free Concierge.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call anytime: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies