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The issue in GetHuman-elanak's own words
my daughter and son in law bought me for a Christmas present a one year subscription to Netflix not knowing that I am have just joined to have one month FREE trial. They only told me of my "surprise" Christmas present because I told them of my free trial. Therefore I wish to cancel my free one month trial which expires on the ********. I DO NOT want my credit card debited and want to cancel my free trial. Elana Kolman
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