We have been a member for a long time. We get one disc at a time and also stream. , Lat...

GetHuman1478655's customer service issue with Netflix from November 2018

Help with my Netflix issue
The issue in GetHuman1478655's own words
We have been a member for a long time. We get one disc at a time and also stream. , Lately a number of your discs have been scratchy and not playable. **We have ordered The Americans three times **and ALL have not played. We have ordered other discs which have worked fine so it is not our machine.*We of course pay for this service and are tired of it not working.*Are you able to tell if a disc is working?....if yes ...then please send us a working one. If not please offer another possibility for our wasted time......thank you
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Customer service issue
Reported by GetHuman1478655
Nov 3rd, 2018 - a mon ago
I have an issue with Netflix too
Seen by 1 customer so far
Similar issue to 11576 others
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GetHuman1478655 started working on this issue
Nov 3rd 7:44pm
GetHuman1478655 indicated the issue is not fixed yet.
Nov 7th 3:51pm