When we are playing a movie it plays for awhile and then cuts and goes back to the TV...

GetHuman-redgerto's customer service issue with Netflix from November 2018

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The issue in GetHuman-redgerto's own words
When we are playing a movie it plays for awhile and then cuts and goes back to the TV channel . This happens on all movies and sometime cuts out * or * times more. LG work and several items there to see if it was a problem with them , but after several attempts the asked us to contact Netflix and see if you can fix this problem Has been going on for a month or more Appreciate your help LG Smart TV about *years old
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Netflix

Customer service issue
Reported by GetHuman-redgerto
Nov 2nd, 2018 - a mon ago
I have an issue with Netflix too
Not resolved
Seen by 2 customers so far
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Timeline
GetHuman-redgerto started working on this issue
Nov 2nd 3:47pm