My niece just opened my Netflix and was horrified by the large preview for a horror sho...

GetHuman1379666's customer service issue with Netflix from October 2018

10348 similar
0 following
Help with my Netflix issue
Next: our robot will wait on hold for GetHuman1379666 to get a Netflix rep on the line!
Always use the GetHuman Phone tocall Netflix. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1379666's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1379666 may need:
Email on Account, Password, Phone Number on Account, and Name of Account Holder
The issue in GetHuman1379666's own words
My niece just opened my Netflix and was horrified by the large preview for a horror show, and honestly so was I. I don’t watch any shows that would even remotely relate to horror*thriller*etc, so WHY ON EARTH is this showing up on my account as the number one thing????? Every time I open Netflix I have to see this horrible image. How is it okay for you to dictate what I see when I turn on my tv? I’m about to cancel my subscription and go with another subscription service because I am so annoyed at this. Answer me immediately. Tell me how to get this off my screen.
GetHuman1379666 did not yet indicate what Netflix should do to make this right.
I have an issue with Netflix too
How GetHuman1379666 fixed the problem
We are waiting for GetHuman1379666 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Netflix's attention and get better help faster. Tap below to get started.
Having Netflix issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Netflix email you?
This email address isn't valid
Follow this issue
See how GetHuman1379666 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1379666
Oct 20th, 2018 - 3 mons ago
I have an issue with Netflix too
Not resolved
Seen by 4 customers so far
Similar issue to 10348 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1379666 started working on this issue
Oct 20th, 2018 3:24am