My niece just opened my Netflix and was horrified by the large preview for a horror sho...

GetHuman1379666's customer service issue with Netflix from October 2018

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Help with my Netflix issue
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The issue in GetHuman1379666's own words
My niece just opened my Netflix and was horrified by the large preview for a horror show, and honestly so was I. I don’t watch any shows that would even remotely relate to horror*thriller*etc, so WHY ON EARTH is this showing up on my account as the number one thing????? Every time I open Netflix I have to see this horrible image. How is it okay for you to dictate what I see when I turn on my tv? I’m about to cancel my subscription and go with another subscription service because I am so annoyed at this. Answer me immediately. Tell me how to get this off my screen.
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Netflix

Customer service issue
Reported by GetHuman1379666
Oct 20th, 2018 - 25d ago
I have an issue with Netflix too
Not resolved
Seen by 4 customers so far
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Timeline
GetHuman1379666 started working on this issue
Oct 20th 3:24am