I purchased Netflix premium and have been having billing issues and now my account is o...

GetHuman1332394's customer service issue with Netflix from October 2018

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The issue in GetHuman1332394's own words
I purchased Netflix premium and have been having billing issues and now my account is on hold. Where exactly am I supposed to enter my credit card? I did it through the apple store but something keeps going wrong. Nowhere can I find a place on your app or website for where I can put in the credit card so you can bill me monthly. Please help, frustrated
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Netflix

Customer service issue
Reported by GetHuman1332394
Oct 12th, 2018 - 4d ago
I have an issue with Netflix too
Not resolved
Seen by 3 customers so far
Similar issue to 9772 others
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Timeline
GetHuman1332394 started working on this issue
Oct 12th 3:05pm