A younger cousin in my family signed onto laptop looking for something this week (as we...

GetHuman1309060's customer service issue with Netflix from October 2018

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The issue in GetHuman1309060's own words
A younger cousin in my family signed onto laptop looking for something this week (as we are off of school on Fall Break). She, innocently, clicked to start my account up again. When I checked my bank statement, I saw the $**.** charge. I need to cancel this and get a refund, please. I love you guys but my husband left myself and my daughter and at this point, every penny matters. Can you guys help? I’m sorry.
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Netflix

Customer service issue
Reported by GetHuman1309060
Oct 10th, 2018 - a mon ago
I have an issue with Netflix too
Not resolved
Seen by 2 customers so far
Similar issue to 9660 others
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Timeline
GetHuman1309060 started working on this issue
Oct 10th 2:55pm