Good evening. I have my credit card saved on my netflix account for autopay. But i’ve b...

GetHuman-daniag's customer service issue with Netflix from October 2018

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The issue in GetHuman-daniag's own words
Good evening. I have my credit card saved on my netflix account for autopay. But i’ve been struggling economically so i didn’t have funds on my credit card to pay netflix so my account got suspended for a few days. I wasn’t going to pay it for a month or two because i have to pay my university bill, rent, etc. I made a deposit to my credit card so i can pay my university bill with that but i forgot to cancel the netflix account. When i logged into my Netflix account to cancel it, i was able to cancel my subscription but it also took my payment right before i cancelled the subscription. I honestly don’t have time to watch it right now and i’m not going to use it. I need my money back so i can pay my bills because i deposited the exact amount i need those bills. And yes, i’m that broke at the moment. :(

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Customer service issue
Reported by GetHuman-daniag
Oct 6th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 9401 others
0 customers following this
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GetHuman-daniag started working on this issue
Oct 6th, 2018 7:15am

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