Good evening. I have my credit card saved on my netflix account for autopay. But i’ve b...

GetHuman-daniag's customer service issue with Netflix from October 2018

4 views | 9401 similar | 0 following
Help with my Netflix issue
First: share to improve GetHuman-daniag's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-daniag to get a Netflix rep on the line!
Always use the GetHuman Phone to call Netflix. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman-daniag's own words
Good evening. I have my credit card saved on my netflix account for autopay. But i’ve been struggling economically so i didn’t have funds on my credit card to pay netflix so my account got suspended for a few days. I wasn’t going to pay it for a month or two because i have to pay my university bill, rent, etc. I made a deposit to my credit card so i can pay my university bill with that but i forgot to cancel the netflix account. When i logged into my Netflix account to cancel it, i was able to cancel my subscription but it also took my payment right before i cancelled the subscription. I honestly don’t have time to watch it right now and i’m not going to use it. I need my money back so i can pay my bills because i deposited the exact amount i need those bills. And yes, i’m that broke at the moment. :(

GetHuman-daniag did not yet indicate what Netflix should do to make this right.

How GetHuman-daniag fixed the problem

We are waiting for GetHuman-daniag to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Netflix's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Netflix issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-daniag fixes it.
This email address isn't valid

Netflix

Customer service issue
Reported by GetHuman-daniag
Oct 6th, 2018 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 9401 others
0 customers following this
Items needed
Email on Account
Password
Phone Number on Account
Name of Account Holder

Timeline

GetHuman-daniag started working on this issue
Oct 6th, 2018 7:15am