We have a Netflix account through our T-Mobile cell phone company and I was having a ha...
GetHuman1219654's customer service issue with Netflix from September 2018
Help with my Netflix issue
First: share to improve GetHuman1219654's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1219654 to get a Netflix rep on the line!
Always use the GetHuman Phone tocall Netflix. We wait on hold and get a rep on the line for you faster and for free!
Tip from another customer
If you believe you have been overcharged on your billing please review the previous months bill and the new bill to compare where the charges may have come from. A small increase may be a result of an change in taxes in your area.
The issue in GetHuman1219654's own words
We have a Netflix account through our T-Mobile cell phone company and I was having a hard time login it was saying there was a problem with our payment method so I changed my zip code thinking that was the issue seeing I just moved*changed address. But it ended up charging me for service. And T-Mobile covers our monthly payment so I shouldn't have to pay again so I'd like a refund please. *****@***.com phone number is ***-***-**** Joe Charles
GetHuman1219654 did not yet indicate what Netflix should do to make this right.
I have an issue with Netflix too
How GetHuman1219654 fixed the problem
We are waiting for GetHuman1219654 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.