Since **th June **** to **th August ****, i have been charged for netflix and I don't h...

GetHuman-alelwell's customer service issue with Netflix from September 2018

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The issue in GetHuman-alelwell's own words
Since **th June **** to **th August ****, i have been charged for netflix and I don't have an account. Someone has used by bank details fraudulently. I have reported the fraud matter to my bank. I am a student at university and can't afford this. My bank's fraud department refunded payments from **th august **** to **th august ****. Netflix owes me payments from *th June **** to **th July ****. * £***.**. The card used was **************** and has been cancelled by my bank - but I am out of pocket. I have no details of the netflix account, what email was used. I am in the UK and the account was American Netflix. How do netflix intend to refund me £***.**. thank you can you email me responses asap

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Netflix

Customer service issue
Reported by GetHuman-alelwell
Sep 17th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 7924 others
0 customers following this

Timeline

GetHuman-alelwell started working on this issue
Sep 17th, 2018 9:09pm

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