I have installed a new Roku stick. I have an account with Netflix, but cannot connect o...

GetHuman-mmdavies's customer service issue with Netflix from September 2018

Help with my Netflix issue
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-mmdavies's own words
I have installed a new Roku stick. I have an account with Netflix, but cannot connect on Roku on my TV although I can get in on my telephone with the same email address and password. What can I do???
GetHuman-mmdavies did not yet indicate what Netflix should do to make this right.
I have an issue with Netflix too
How GetHuman-mmdavies fixed the problem
It was entirely my mistake, I wrote the wrong email address
Please help with my Netflix issue
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Netflix

Customer service issue
Reported by GetHuman-mmdavies
Sep 4th, 2018 - a yr ago
I have an issue with Netflix too
Fixed
GetHuman-mmdavies shared how to fix
Seen by 3 customers so far
Similar issue to 6819 others
0 customers following this
Items needed
Email on Account
Password
Phone Number on Account
Name of Account Holder
Timeline
GetHuman-mmdavies started working on this issue
Sep 4th, 2018 2:28am
GetHuman-mmdavies confirmed the issue is fixed. Hooray!
Sep 4th, 2018 1:59pm