Hi! I want to cancel my netflix subscription that was being charged to my Citibank Visa...

GetHuman-jrecomon's customer service issue with Netflix from August 2018

Help with my Netflix issue
The issue in GetHuman-jrecomon's own words
Hi! I want to cancel my netflix subscription that was being charged to my Citibank Visa card.*For the reason that "Member Sign In" keeps on appearing and we can't open the lists of movies we want to watch. I can't sign in because I don't know my password. This only happens today. Previously no"Member Sign In" appears. We can not sign in because I did not give any details of my email address or my password when I first join Netflix.**What I did was sign in on a new scheme*promo that is for one month only free of charge. With that offer*scheme I was able to create my password and add my email address and contact number which I haven't done when I first join Netflix.**Request reply ASAP through my email address at *****@***.com or my contact number *** **** ******* so that I will no longer be charged from my Citibank Visa card. This is Jackie Recomono from Philippines.**Thank you very much.
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Customer service issue
Reported by GetHuman-jrecomon
Aug 25th, 2018 - 4 mons ago
I have an issue with Netflix too
Seen by 5 customers so far
Similar issue to 6124 others
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GetHuman-jrecomon started working on this issue
Aug 25th 1:18pm
GetHuman-jrecomon indicated the issue is not fixed yet.
Aug 25th 2:39pm