I signed up for a free trial but I guess I had one prior when I signed up you guys said...

GetHuman1005372's customer service issue with Netflix from August 2018

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The issue in GetHuman1005372's own words
I signed up for a free trial but I guess I had one prior when I signed up you guys said my payment would be due in September but you charged my card **.** I didn’t have enough funds in my account which caused me to over draft and now I have to pay ** for over draft fee which could have been avoided if you guys would have contacted me prior to authorizing funds this is really not fair and I really don’t even want the Netflix account anymore you guys had permission to take funds out my account in September if I decided to continue my service but you took them out yesterday my plan is **.** I was charged **.** plus now a **.** over draft fee is like you to cancel my account refund my **.** and the **.** because that ** was caused by you guys when I was quoted no payment due until September
GetHuman1005372 did not yet indicate what Netflix should do to make this right.
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Customer service issue
Reported by GetHuman1005372
Aug 17th, 2018 - a yr ago
I have an issue with Netflix too
Not resolved
Seen by 2 customers so far
Similar issue to 5625 others
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GetHuman1005372 started working on this issue
Aug 17th, 2018 7:32pm