Hello,*I recently changed my credit card details on my account. I switched from a Mexic...

GetHuman-jntparro's customer service issue with Netflix from August 2018

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The issue in GetHuman-jntparro's own words
Hello,*I recently changed my credit card details on my account. I switched from a Mexican card to an Australian card*I've just realised that , for the past * months you have been charging my old card twice AND my new card. See below summary of charges:************Banamex* *** MXN***********Commonwwealth Bank**.** AUD***********Banamex* *** MXN************Commonwwealth Bank* *.* AUD***********Banamex* *** MXN***********Banamex* *** MXN***********Commonwwealth Bank**.** AUD***********Banamex* *** MXN***********Commonwwealth Bank**.** AUD********** Banamex* *** MXN************Commonwwealth Bank**.** AUD**I would appreciate any help or advise you may have on the matter.*Look forward to hearing from you.*Best,*Jeannette

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Netflix

Customer service issue
Reported by GetHuman-jntparro
Aug 14th, 2018 - 3 years ago
Fixed
Seen by 3 customers so far
Similar issue to 5442 others
0 customers following this
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Timeline

GetHuman-jntparro started working on this issue
Aug 14th, 2018 11:33pm
GetHuman-jntparro indicated the issue is not fixed yet.
Aug 16th, 2018 3:36am

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