Help wrong email so I can’t get my Netflix

GetHuman852803's customer service issue with Netflix from July 2018

35 views | 3372 similar | 0 following
Help with my Netflix issue
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Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman852803's own words
I was try to make a Netflix but I used the wrong email so now I can’t login and I’m being charged and I can’t fix it ... When I signed up for Netflix I used someone else email by mistake we have the same name so I didn’t pay attention that the number was different. Since it’s a wrong email I can’t sign in my credit card information has already been charged and I can’t watch it .I have emailed this random person still no response, can you delete this account with just my credit card information since I’m being charged. It’s their email but my credit card information please help I don’t want to be charged again for something I can’t use. Please help!!
I can’t reset the password when I don’t know the email!!!!!
I want to delete this account and use the right email
I emailed the person whose email i used for them to send me the code but no response
How GetHuman852803 fixed the problem

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Netflix

Customer service issue
Reported by GetHuman852803
Jul 5th, 2018 - 4 years ago
Fixed
Seen by 35 customers so far
Similar issue to 3372 others
0 customers following this
Items needed
Email on Account
Password
Phone Number on Account
Name of Account Holder

Timeline

GetHuman852803 started working on this issue
Jul 5th, 2018 9:06pm
GetHuman852803 indicated the issue is not fixed yet.
Jul 5th, 2018 11:00pm
GetHuman852803 indicated the issue is not fixed yet.
Jul 5th, 2018 11:02pm

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