I added gift cards to my Netflix account and currently have a balance of $***.** of unu...
GetHuman-kosowsky's customer service issue with Netflix from June 2018
Help with my Netflix issue
The issue in GetHuman-kosowsky's own words
I added gift cards to my Netflix account and currently have a balance of $***.** of unused gift cards on my account. I have just renewed my Xfinity phone, cable and internet service which now includes Netflix for free as part of my contract. How can I get a refund on the $***.** of unused gift card balance remaining in my account? If I cannot receive a refund can I receive a Netflix gift card for the remaining balance in my account to use after my Xfinity contract ends?
GetHuman-kosowsky did not yet indicate what Netflix should do to make this right.
I have an issue with Netflix too
How GetHuman-kosowsky fixed the problem
Netflix agreed to keep my gift card balance at its current level until I am done getting Netflix for free thru my new Xfinity contract. I called and e-mailed several times and got an e-mail from Netflix that my issue has been resolved as noted.
Please help with my Netflix issue
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