I signed up for a free month trial of Netflix and I was charged one dollar and immedia...

GetHuman-jordysgi's customer service issue with Netflix from June 2018

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If you believe you have been overcharged on your billing please review the previous months bill and the new bill to compare where the charges may have come from. A small increase may be a result of an change in taxes in your area.
The issue in GetHuman-jordysgi's own words
I signed up for a free month trial of Netflix and I was charged one dollar and immediately following on the same exact day I was also with no warning charged $**.** this took place on June **,**** on the email address *****@***.com from my netspend Visa card I am a struggling single mother of * and this has been a very big inconvenience because that may not seem much to you and your company but to me and my children that's a meal I need this resolved immediately I need my money credited back to my account immediately and i would like to think there is something that could be done to compensate me for the extra struggle UN needed stress y'all have caused my life i would appreciate an extra month free of charge and not even charged the one dollar thanks my name is Ashlee Lott Bankston and my phone number is **********
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Netflix

Customer service issue
Reported by GetHuman-jordysgi
Jun 25th, 2018 - 4 mons ago
I have an issue with Netflix too
Fixed
Seen by 6 customers so far
Similar issue to 2888 others
0 customers following this
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Timeline
GetHuman-jordysgi started working on this issue
Jun 25th 10:31pm
GetHuman-jordysgi indicated the issue is not fixed yet.
Jun 26th 12:47am