I signed up for a free month trial of Netflix and I was charged one dollar and immedia...

GetHuman-jordysgi's customer service issue with Netflix from June 2018

Help with my Netflix issue
Tip from another customer
If you believe you have been overcharged on your billing please review the previous months bill and the new bill to compare where the charges may have come from. A small increase may be a result of an change in taxes in your area.
The issue in GetHuman-jordysgi's own words
I signed up for a free month trial of Netflix and I was charged one dollar and immediately following on the same exact day I was also with no warning charged $**.** this took place on June **,**** on the email address *****@***.com from my netspend Visa card I am a struggling single mother of * and this has been a very big inconvenience because that may not seem much to you and your company but to me and my children that's a meal I need this resolved immediately I need my money credited back to my account immediately and i would like to think there is something that could be done to compensate me for the extra struggle UN needed stress y'all have caused my life i would appreciate an extra month free of charge and not even charged the one dollar thanks my name is Ashlee Lott Bankston and my phone number is **********
GetHuman-jordysgi did not yet indicate what Netflix should do to make this right.
I have an issue with Netflix too
How GetHuman-jordysgi fixed the problem
We are waiting for GetHuman-jordysgi to fix the problem and share the solution with the rest of us customers.
Please help with my Netflix issue
Do you have a customer issue as well?
We can help you get Netflix's attention and get better help faster. Tap below to get started.
Having Netflix issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Netflix email you?
This email address isn't valid


Customer service issue
Reported by GetHuman-jordysgi
Jun 25th, 2018 - 7 mons ago
I have an issue with Netflix too
Seen by 7 customers so far
Similar issue to 2888 others
0 customers following this
Items needed
Email on Account
Phone Number on Account
Name of Account Holder
GetHuman-jordysgi started working on this issue
Jun 25th, 2018 10:31pm
GetHuman-jordysgi indicated the issue is not fixed yet.
Jun 26th, 2018 12:47am