we do not want this service no more because we do not have any wifi. also you need to...

GetHuman-rstearns's customer service issue with Netflix from June 2018

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Help with my Netflix issue
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GetHuman-rstearns's next move: have a Netflix rep call.
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If you are currently under contract you will need to pay an Early Termination Fee. The best time to cancel is at the end of a billing cycle.
The issue and preferred resolution, in GetHuman-rstearns's own words:
we do not want this service no more because we do not have any wifi. also you need to put back the money from out card that you guys just took. why pay for something we are unable to watch
I trust that Netflix will make this right and come up with a resolution that is fair.
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Netflix

Customer service issue
Reported by GetHuman-rstearns
Jun 24th, 2018 - 2 mons ago
I have an issue with Netflix too
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Seen by 3 customers so far
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Timeline
GetHuman-rstearns started working on this issue
Jun 24th 8:12pm