I cancelled Netflix months ago and I have entered the Netflix web page today to find my...

GetHuman-meganyas's customer service issue with Netflix from July 2018

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The issue in GetHuman-meganyas's own words
I cancelled Netflix months ago and I have entered the Netflix web page today to find my Netflix is still on, however I have not been using it and I do not wish to use it any more. I have went into account settings and cancelled the subscription again. Can you confirm I have not been charged for this?
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Netflix

Customer service issue
Reported by GetHuman-meganyas
Jul 5th, 2018 - 4 mons ago
I have an issue with Netflix too
Not resolved
Seen by 5 customers so far
Similar issue to 3368 others
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Timeline
GetHuman-meganyas started working on this issue
Jul 5th 6:28pm